Supporting material · Exercise

Helping families help their loved one — exercises

Practical exercises: the Johnson Letter, the ARISE sequence & CRAFT techniques. A workshop handout for clinicians, counsellors and family-support workers.

How to use this pack. Each of the three exercises below stands alone and takes 15–30 minutes. Run them after you have introduced the model on slides. Each exercise has: a short briefing, a worked example, a fill-in template, and a facilitator debrief. Photocopy the template pages for participants.

A note on choosing a model. These three approaches sit on a spectrum. Johnson is a confrontational, single-event surprise meeting (engagement ~20–30%, high family drop-out). ARISE is invitational and transparent, escalating across three levels (cumulative engagement ~83%). CRAFT is a non-confrontational behavioural method the family member uses unilaterally and that improves the family member's own wellbeing even if the loved one never enters treatment (engagement ~64–70%). Match the model to the family's readiness, the relationship, and any safety concerns.

Exercise 1 — Writing a Johnson Model intervention letter

Why a letter?

In the Johnson Model, each participant reads a pre-written letter aloud during the intervention. The script matters because emotions run high in the room — a written letter stops people sliding into spontaneous anger, blame, or freezing at the decisive moment. The aim is to lovingly but firmly break through denial and move the person toward pre-arranged treatment that same day.

The six components — always in this order

#ComponentPurpose
1Love & concernOpen from the heart. Set a frame of safety: the motive is love, not punishment.
2A specific positive memory / gratitudeRecall one concrete moment you were proud of them or they helped you. This disarms the person who is braced for attack.
3Addiction as an illnessReframe from moral failing to medical condition. Separates the person from the disease.
4Objective firsthand factsDescribe specific incidents you personally witnessed. No hearsay, no rumours.
5Offer of helpRestate love; offer the concrete, pre-arranged option — a bed is booked, paid for, ready today.
6Bottom line / consequenceOnly if they refuse: the firm boundary that takes effect immediately.

Tone rules

Do

  • Use I-statements: "I feel frightened when…", "It hurt me to see…"
  • Be specific: dates, times, behaviours — "last Tuesday at 6pm you fell asleep on the kitchen floor", not "you're always drunk."
  • Describe only what you saw or heard.
  • Keep each statement short.

Don't

  • Use labels: "alcoholic", "addict", "liar", "slob".
  • Use "always / never / constantly".
  • Lecture, moralise, judge, or argue.
  • Repeat what someone else told you ("Mum said she saw you drunk").

The bottom line / consequence

State a consequence only if the person refuses help. It must be:

Workable examples: stop financial support; stop covering lies to their employer; change the locks; stop contact (including with grandchildren).

Worked model phrases

Template — my Johnson letter

Write 1–3 sentences for each section. Read it aloud to a partner and check it against the tone rules.

  1. Love & concernDear __________, I am writing this because
  2. A specific positive memory / something I'm grateful forI will never forget when you
  3. Addiction is an illnessI understand now that
  4. Objective firsthand facts (specific date/time/behaviour I saw myself)On __________ I sawOn __________ I saw
  5. Offer of help (the concrete, pre-arranged option)We are here because we love you, and we have alreadyWill you accept our help and go today?
  6. Bottom line (only if they refuse — must be specific and 100% enforceable)If you choose not to accept help today, then I will

Self-check & facilitator debrief

Debrief prompts: Where did anger or blame creep in? Which fact was most powerful — and why was specificity the reason? Could you really enforce your bottom line tomorrow morning?

Exercise 2 — Structuring an ARISE intervention

What makes ARISE different

ARISE (A Relational Intervention Sequence for Engagement) is invitational and transparent: the loved one is invited from the very first phone call, knows a meeting is happening, and there is no secrecy and no ambush. It mobilises the whole family as an ongoing Intervention Network ("Family Board of Directors") over 6–12 months, not a single event.

The three levels (apply the minimum pressure needed)

LevelWhat happensCumulative engagement
Level 1 — First Call & First MeetingA Concerned Other calls a certified interventionist, who coaches them to mobilise the network and openly invite the loved one.~56% enter treatment
Level 2 — Strength in NumbersNetwork keeps meeting and expands (extended family, friends, employer) with a unified message. No one engages the loved one one-to-one.~80% cumulative
Level 3 — Formal ARISE InterventionLoving but firm, non-negotiable consequences. Because the person was invited all along, this is no surprise. Rarely needed (<2% of cases).~83% cumulative

Escalation trigger: move up a level only if treatment entry hasn't happened and the network decides together to escalate (typically after 1–3 meetings / within ~2 months).

Level 1 step-by-step

Phase A — the first call (coaching the Concerned Other)

  1. Establish hope — relieve them of "enabler" guilt and the "wait for rock bottom" myth.
  2. Map the network — who cares enough to come? (family, friends, employer).
  3. Draft the "Recovery Message" — a multi-generational, blame-free message of hope.
  4. Plan the invitation — open and transparent, no secrecy.

Phase B — the first meeting (held whether or not the loved one attends)

  1. Joining — welcome everyone; if the loved one comes, include them with equal respect.
  2. Elicit family strengths — list them on a flip chart (loyalty, work ethic, survival).
  3. Build a genogram — map intergenerational patterns, grief, cut-offs.
  4. Review previous efforts — see that one-to-one pleading hasn't worked.
  5. Statements of concern — each member shares personal, loving observations.
  6. Strategies & contract — if present, agree level of care and a start date; if absent, plan how to invite them next time.

Example invitational scripts

Template — plan a Level 1 ARISE intervention

A. Map your network (who cares enough to be in the room?)

NameRelationshipWhat strength do they bring?Will the loved one listen to them?

B. Draft your Recovery Message (blame-free, hopeful, multi-generational)

We love you, andWe want to break this cycle together because

C. Write your open, transparent invitation (no secrets — say who is coming and offer a choice of place)

I want to be honest with you:We are meeting on __________ at __________. The following people are coming because they care:You can choose where we meet:

D. The "regardless" boundary

Because we love you and we're committed to our own healing, we willBut your presence matters, and we hope you'll join us.

E. If they don't enter treatment at Level 1 — escalation plan

Who will we add to the network at Level 2?What is our unified message?

Facilitator debrief

Debrief prompts: How does removing secrecy change the loved one's likely reaction versus a Johnson surprise? Whose presence in the network is most influential, and why? How does framing addiction as a multi-generational pattern reduce shame? What's the risk if the family escalates levels too fast?

Exercise 3 — Using CRAFT techniques

What CRAFT is

CRAFT (Community Reinforcement and Family Training) trains a Concerned Significant Other (CSO) to change their own behaviour so that sober time becomes more rewarding than using time — and to look after themselves along the way. It is non-confrontational, used unilaterally by the family member, and reduces the CSO's anxiety and depression even if the loved one never enters treatment.

Core techniques

  1. Self-care — build your own wellbeing independent of the loved one's using.
  2. Functional/behavioural analysis — map the triggers → using behaviour → consequences.
  3. Positive communication — soft, assertive, direct (see PIUS below).
  4. Positive reinforcement of non-using behaviour — reward sober time.
  5. Withdrawing reinforcement during use — calmly step back when they're intoxicated.
  6. Allowing natural consequences — stop enabling (don't lie to the boss, pay the fines, bail them out).
  7. Inviting treatment — at a "window of opportunity," with intake pre-arranged.
  8. Safety first — assess risk; have a safety plan, because new boundaries can trigger reactions.

The PIUS positive-communication formula

Make high-stakes conversations PIUS:

The I-statement formula

"When [non-judgmental description of the behaviour], I feel [specific emotion], because [the impact on me]."

Reinforce sober time / withdraw during use

When & how to suggest treatment

Template 3a — translate "you" into a PIUS I-statement

Rewrite each hostile line using "When… I feel… because…" plus a positive ask.

  1. Confrontational: "You're useless at the weekend because you're too hungover to help."My PIUS version: WhenI feel __________, becauseI'd love it if
  2. Confrontational: "Don't come home smelling of a bar again, you selfish liar."My PIUS version: WhenI feel __________, becauseSo tonight I'm going to __________; let's catch up tomorrow.
  3. My own real situationWhenI feel __________, because

Template 3b — functional analysis (the behaviour roadmap)

Map one recent using episode to find where you can shift your response.

StepYour notes
External triggers (who / where / when)
Internal triggers (emotion / stress / craving)
The using behaviour (what / how much / where)
Short-term rewards (relief, escape, social) — why they do it
Long-term consequences (arguments, money, health)
→ A sober reward I can give
→ My calm step-back during use
→ An enabling act I will stop (natural consequence)
→ My window of opportunity to suggest help

Facilitator debrief

Debrief prompts: Why does arguing with an intoxicated person act as reinforcement? Which felt harder — rewarding sobriety or stepping back during use? Where in your roadmap is the single highest-leverage change? What's your self-care plan if your loved one says "no" this month?

Comparison at a glance

JohnsonARISECRAFT
StanceConfrontationalInvitationalNon-confrontational
Surprise?Yes (ambush)No (invited throughout)N/A (works with the CSO)
FormatSingle event3 graduated levels over monthsOngoing CSO skill-building
Engagement~20–30%~83% cumulative~64–70%
Family drop-outHigh (~70%)LowVery low
Helps family even if loved one refuses?NoSomeYes